Metropolitan Living Circa 8 Piece Conversation Package
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This product ships FREE within 1-4 weeks
You will be contacted approximately 24 hours prior to your actual order delivery via telephone by the shipping company. Once you have a delivery time determined, a truck will deliver your order curbside of your shipping address. It is your responsibility to bring the product into your home or area of choice and remove all packaging material and/or debris. We can arrange In-Home Delivery for most large items; please contact us before your order ships for a quote.
| SKU | SO-025-ConSet |
|---|---|
| Brand | Metropolitan Living |
| Country of Origin | China |
| Ships Within | 1-4 weeks |
| Collection | Circa |
| Furniture Type | Conversation Sets |
| Frame Material | Aluminum |
| Usually Ships | Truck Freight |
| Assembly Required? | No |
| Intended Use | Outdoor |
| Rapid Transit Details | Get it faster! This product with "Off White Polyester" fabric will ship within 1-3 weeks. This product with Sunbrella fabric choices will ship within 3-4 weeks. |
| Rapid Transit? | Yes |
| Seating Number | 7-8 Person |
| Cushion Fabric | Sunbrella |
| Table Shape | Round |
Metropolitan Living Furniture will ship to anywhere in the continental USA within one (1) week of the order date. Orders are shipped from Miami, FL. Please allow 1 - 2 weeks for ground transportation to your location. Customers are provided tracking numbers so they can track their order. For expedited shipping please contact customer service.
You will be contacted approximately 24 hours prior to your actual order delivery via telephone by the shipping company. Once you have a delivery time determined, a truck will deliver your order curbside of your shipping address. It is your responsibility to bring the product into your home or area of choice and remove all packaging material and/or debris. We can arrange In-Home Delivery for most large items; please contact us before your order ships for a quote.
Many of the products we offer are customizable, with cushions that are made-to-order. As a result, some of the manufacturers we sell do not accept returns of these items (except in the case of incorrect or defective items). (800) 991-3034
For those manufacturers that accept NON DAMAGED returns, the following information applies. All returns must be in original packaging and be received in original, new and re-stockable condition in order to receive a refund less return shipping charges and a maximum 15% factory re-stocking fee if applicable. Please contact us at (800) 991-3034 for details.
After we receive and inspect your return, we will refund the credit card used for the purchase less return shipping fees and factory re-stocking fees if applicable. We never keep your credit card information on file so you will receive a call from one of our Customer Service Experts to process your refund.
Return shipping charges and factory re-stocking fees are not refundable (except in the case of incorrect or defective items). Shipping charges and factory re-stocking fees will be deducted from the total refund amount. Due to shipping costs, we cannot offer any refunds or exchanges for orders delivered beyond the continental USA.
When your order arrives, be sure to inspect it to ensure that you received the correct products and that they were not damaged during transit. If you notice damages, be sure to note the damages with the delivery driver before you sign for it and contact our customer service department immediately. Although we experience very little concealed damages, we recommend (for large truck LTL deliveries) that you sign the delivery receipt notating "Pending Inspection". If you experience concealed damage, notating this for future reference will assist us with your claim process.
We know that sometimes it's not possible to notice all discrepancies before unpacking everything, long after the carrier has left. In such a case, please contact our Customer Service Experts within 14 days of delivery and they will be happy to address the situation.
In all cases of damaged and incorrect shipments, we will gladly replace the item and the cost of shipping the item back to us for exchange.
After contacting us to process a return and get you a Return Merchandise Authorization (RMA) number, you will need to prepare your item for shipment. Please repack the item to be returned securely in the original packaging. Please write your RMA number in large characters on the outside of the box. Make sure the package is fully sealed before shipping. We are not responsible for packages that are lost or damaged.
Our Customer Service Experts will arrange to have the item picked up from your home. No need to take the item and have it shipped yourself; we'll take care of the legwork. Remember that return shipping charges and factory restocking fees (if applicable) are not refundable (except in the case of incorrect or defective items).
Our limited 3-year residential warranty covers all defects in workmanship and materials of the Metropolitan Living product. The Metropolitan Living warranty does not cover freeze damage within the frames. It is very important NOT to store the furniture upside down as it will allow water into the frames.
At our option, Metropolitan Living will repair or replace any part of the product, or the entire product if it is defective in material or workmanship. Metropolitan Living has the right to replace said item with a similar item of the same or higher value if the item is no longer available. Repair or replacement will be made at no cost to you other than cost of shipping to and from the Metropolitan Living’s warehouse. We may require inspection by a warehouse representative prior to any repairs or replacement.
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